Privacy Policy

1. Scope

This Privacy Policy describes how Syke collects, uses, and discloses personal information when you visit mysyke.com, use a page that links to this policy, or contact us through the site.

The site is operated by Utkarsh Saxena under the name Syke. This policy does not cover websites, applications, or services that we do not control, including services reached through external links.

2. Personal information we collect

We collect the following categories of information:

• Contact information, such as your email address and the contents of a message you send us.
• Device and network information, such as IP address, browser, device type, operating system, approximate location, requested URL, and diagnostic information.
• Website activity, such as pages viewed, referring source, campaign parameters, clicks, scrolling, navigation paths, time spent, and interactions with site features.
• Performance information, such as page-load and responsiveness measurements, connection type, and related technical metrics.

We do not ask you to provide sensitive personal information through this site. Please do not include financial, health, government-identification, or similarly sensitive information in a contact message.

3. How we use personal information

We use personal information to:

• Operate, secure, maintain, and improve the site.
• Respond to inquiries and discuss research or commercial work.
• Understand traffic sources, reading behaviour, and visitor journeys.
• Measure performance and diagnose technical or usability problems.
• Prevent spam, fraud, abuse, and security incidents.
• Comply with law and protect our rights, users, and systems.

We do not use site data to make decisions that produce legal or similarly significant effects about visitors.

4. Legal bases for processing

Where applicable law requires a legal basis, we process personal information based on consent, our legitimate interests in operating and improving the site, steps taken at your request before entering a contract, performance of a contract, or compliance with legal obligations.

When we rely on legitimate interests, we consider whether those interests are outweighed by the rights and interests of the people whose information we process.

5. Cookies and analytics

We use cookies, pseudonymous identifiers, and similar technologies to understand how the site is used and to measure its performance. Analytics technologies can capture page structure, clicks, scrolling, mouse movement, and navigation in order to produce aggregate reports, heatmaps, and reconstructed session replays.

Contact-form fields are explicitly masked from session replay. Analytics providers also apply controls intended to prevent the capture of input content. Where required, non-essential cookies are restricted unless a valid consent signal is available.

You can block or clear cookies in your browser. Doing so can reduce the accuracy of journey and audience measurements. The site does not currently respond to browser Do Not Track signals because there is no consistent industry standard for interpreting them.

6. How we disclose personal information

We disclose personal information to the following categories of recipients:

• Hosting, infrastructure, security, and performance providers.
• Analytics and session-replay providers.
• Email, communications, and contact-management providers.
• Professional advisers, regulators, courts, and public authorities when required.
• A successor or transaction participant in connection with a financing, acquisition, reorganisation, or sale of all or part of the work.

Service providers process information only to provide services to us or as otherwise permitted by their agreements and applicable law. We do not sell personal information, rent contact details, or share personal information for cross-context behavioural advertising.

7. Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, protecting the site, and meeting legal obligations. Retention periods vary by the type of information and the system in which it is held. Information can remain in protected backups until those backups expire.

We use technical and organisational measures appropriate to the nature of the site and the information processed. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

We and our service providers operate in the United States and other countries. Information can therefore be processed outside the country where you live, where privacy laws can differ. Where required, recognised contractual or legal safeguards are used for international transfers.

9. Your rights and choices

Depending on where you live, you can have rights to access, correct, delete, or receive a copy of personal information; restrict or object to processing; withdraw consent; and appeal a denied request. You can also have the right to complain to a local data-protection authority.

California residents can have rights to know, correct, and delete personal information and to receive equal service when exercising those rights. Because we do not sell or share personal information for cross-context behavioural advertising, there is no sale or sharing to opt out of.

To make a request, use the contact form and identify the message as a privacy request. We can ask for information necessary to verify your identity and authority. We will respond as required by applicable law.

10. Children

The site is not directed to people under 18, and we do not knowingly collect personal information from them. If you believe a person under 18 has submitted personal information, contact us so we can review and delete it where appropriate.

11. Changes to this policy

We can update this policy when the site, our practices, or legal requirements change. The date at the top identifies the current version. We will provide additional notice of material changes where required by law.

12. Contact

For privacy questions or requests, use the Syke contact form and identify the message as a privacy matter.